RETURN & REFUND POLICY

Your privacy is important to us

Last Updated: January 15, 2026

We comply fully with the UK Consumer Contracts Regulations.

1. Food & Supplement Products

Due to hygiene and safety reasons:

  • Opened or used food products are non-returnable
  • Returns are only accepted if the product is unopened, unused, and in original packaging

2. Right to Cancel (Change of Mind)

You have the right to cancel your order within 14 days of receiving it, provided:

  • The product is unopened and unused
  • The product is returned in original condition

3. Faulty or Incorrect Items

If you receive:

  • A damaged product
  • An incorrect item

Please contact us within 48 hours of delivery with photos.

We will offer a replacement or refund as appropriate.

4. Refund Process

  • Approved refunds are processed to the original payment method
  • Refunds are completed within 7–10 working days after approval

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect

6. Contact for Returns

To initiate a return or refund, contact us at:

Email: contact@deliciousbite.co.uk

WhatsApp: +44 7453 364242